Smart Collections: Where Advanced Technology Meets Human Expertise

Maximize Your Financial Recovery with AI, Strategic Data, and Real-Time Decisions.

Unlike solutions that rely solely on automation, we believe technology is only as effective as the people who lead it. Our intelligence isn't artificial—it's reliable, adaptable, and constantly evolving to meet the unique challenges of the collections business.

10-30%
Higher Collection Rates
40%
Cost Reduction
22+
Partner Companies
Get Free Collection Assessment → See How It Works
WKS Tec AI-powered collections dashboard displaying real-time analytics, collection scoring, and performance metrics with predictive modeling interface
WKS Tec technology platform showing data intelligence analytics, behavioral modeling, and machine learning algorithms for debt collection optimization

About a WKS Tec

Revolutionizing Collections with AI, Data Intelligence, and Human Expertise

The financial sector is evolving, and traditional collection methods are no longer sufficient to meet the demands of efficiency, cost reduction, and strategic decision-making. WKS Tec leads this transformation by combining cutting-edge technology with human intelligence, ensuring our clients achieve superior results through advanced data intelligence, behavioral modeling, collection scoring, and real-time analytics with machine learning and LLM-powered automation.

Every decision is strategically optimized based on expected revenue and expected cost at the account level, ensuring maximum financial recovery and operational efficiency. Our platform processes millions of data points daily, applying sophisticated algorithms that learn from each interaction to continuously improve collection strategies.

What sets us apart: While many competitors offer purely automated solutions, WKS Tec uniquely combines AI-driven insights with expert human oversight. Our experienced team of data scientists, financial analysts, and collection specialists works alongside our technology to ensure strategies remain effective, ethical, and adaptable to changing market conditions.

Nossos Services

Comprehensive AI-driven solutions for optimal financial recovery

Technology-Driven Collections

Transform your collection operations with AI-powered decision-making and predictive analytics.

WKS Tec specializes in data intelligence and automation, leveraging proprietary algorithms and human expertise to refine and optimize collection strategies. Our platform enhances efficiency in key areas:

  • Collection Scoring: Identifies high-probability recovery cases using predictive analytics, enabling strategic prioritization at the account level, based on expected revenue and expected cost. Our models analyze over 50 variables per account to predict payment likelihood with over 85% accuracy.
  • Phone Contactability Optimization: Applies machine learning to outreach strategies, improving debtor engagement and response rates, ensuring actions are cost-effective. Reduces unsuccessful contact attempts by up to 45%.
  • Collection Prioritization: Automates decision-making, ensuring high-value cases receive focused attention from our expert team, guided by revenue and cost projections at the account level. Increases ROI on collection efforts by 30-40%.
  • Real-Time Decision-Making: Instant recommendations for next best actions based on debtor behavior, payment history, and market conditions.
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Strategic Consulting

Expert guidance that transforms data into actionable collection strategies.

At WKS Tec, technology is an enabler, but our competitive advantage lies in our people. Our experienced team actively refines and optimizes collection strategies through:

  • Human-Centered Data Segmentation: Combining predictive modeling with expert judgment to improve debtor engagement, always considering the expected financial return of each action at the account level. Our consultants bring over 15 years of experience in the collections industry.
  • A/B Testing and Performance Optimization: Implementing and refining collection strategies through structured Champion/Challenger models, measuring effectiveness based on expected versus actual revenue. Typical improvements: 15-25% increase in collection rates.
  • Operational Efficiency Improvement: Identifying and eliminating bottlenecks through a combination of machine learning and expert intervention, ensuring collection strategies remain cost-effective at the account level. Average cost reduction: 30-40%.
  • Compliance and Best Practices: Ensuring all strategies meet regulatory requirements while maximizing effectiveness in Brazil, Mexico, and USA markets.
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Data-Driven Collections

Transform raw data into structured intelligence that drives superior recovery results.

Successful collections require more than automation—they demand high-quality structured data and strategic insights. WKS Tec offers:

  • Automated Data Processing: Organizes, enriches, and prioritizes contact data for optimal engagement, always evaluating actions at the account level based on their financial impact. Processing capacity: over 1 million records per day with 99.9% accuracy.
  • Real-Time Reporting and Business Intelligence: Leverages Power BI dashboards to provide actionable insights, enabling teams to track performance against expected costs and revenues at the account level. Custom KPI tracking and predictive forecasting included.
  • Seamless Integration: Our platform is built to integrate with Microsoft SQL Server, Python, and enterprise IT ecosystems, ensuring smooth deployment with minimal disruption, along with free integration with leading market tools, including: Salesforce, SAP, Oracle, Microsoft Dynamics, and over 10 collection management systems.
  • Data Quality Management: Continuous validation, cleansing, and enrichment processes ensure decision-making is based on accurate and up-to-date information.
See Integration Options →

Ready to increase your collection rates by 30%?
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Nossos Partners

Our partners are our greatest inspiration and proof of our success!

✓ Trusted by 22+ Financial Institutions

What Our Clients Say

Real results from financial institutions in Brazil, Mexico, and the USA

We started working with wKs last year, and from the beginning, the results have been impressive. Today, our entire collection strategy is based on the score developed by wKs, which has allowed us to optimize processes, reduce costs, and at the same time, achieve highly satisfactory results for our clients. This partnership has been essential to the efficiency and success of our operation.

Flavio Luiz Rossetto
Director, Grupo Anova

WKS has been a key partner in optimizing our collection strategies. Through detailed analyses and interactive Power BI reports, they have provided us with valuable insights into customer behavior. Their support has been exceptional, demonstrating deep business knowledge and agility in implementing solutions.

Hegner Lessa
COO, Negocie Online

Doing more with less is a necessity for all companies. WKS provides us with the optimization and precision necessary for our collection processes.

Rosemary Gonçalves
Director, Fácil Brasil

With WKS, we have achieved greater efficiency and personalization in our collection campaigns, resulting in greater innovation and performance.

Edson Lima
Director, Grupo Renac

The partnership with WKS has improved our collection performance, delivering exceptional results and a better experience for our clients.

Evaldo Silva
COO, CrediAtivos

WKS has transformed our processes with artificial intelligence tools, increasing our efficiency and customer satisfaction.

Ricardo Soares
Executive Director, SanCred

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Nossa Team

Meet the experts behind WKS Tec's success - over 100 years of combined experience in financial services and AI

Ezequiel Onetto, Partner, General Counsel and Chief Compliance Officer at WKS Tec

Ezequiel Onetto

Partner, GC and CCO

Hernan T., Business Representative da WKS Tec

Hernan T.

Business Representative

Karen Santi, Digital Marketing Specialist da WKS Tec

Karen Santi

Digital Marketing Specialist

Rô Oliveira, Gerente de Payments and Processes da WKS Tec

Rô Oliveira

Payments and Processes

Mateus Pontes, Analista de Data Intelligence da WKS Tec

Mateus Pontes

Data Intelligence

Entre em Contact

Discover how we can increase your financial recovery by 30% or more

✓ Free Collection Assessment - No Commitment

WhatsApp

+55 (11) 96622-5574

E-mail

comercial@wkslab.tech

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What Happens Next?

✓ We respond within 24 hours
✓ Free collection assessment call
✓ Customized strategy proposal
✓ No long-term contracts required

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